Refund policy
30-Day Return Policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it: unused, uninstalled, and in its original packaging. You’ll also need the receipt or proof of purchase.
Restocking Fees
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Returns: Non-defective returns (e.g., changed mind, ordered wrong size) are subject to a 15% restocking fee. This fee is deducted from your refund amount to cover handling and repackaging costs.
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Cancellations: If you cancel an order before it has shipped, a 5% cancellation fee will apply to cover non-refundable payment processing charges.
Return Process To start a return, you can contact us at info@evilalloy.com. If your return is accepted, you must mail your product to:
Evil Alloy 3671 Industry Ave Suite B-1 Lakewood, CA 90712
Shipping Costs: The customer is responsible for paying for their own shipping costs for returning your item. Shipping costs are non-refundable.
Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.